The TTG Top 50 Travel Agencies initiative was launched in 2016 as a new way of recognising the very best travel agencies in the UK and Ireland – not by rewarding those with the highest sales figures, but by championing those that deliver the very best customer service, have the widest expertise and do the most to support their local communities.
When we interviewed our TTG Top 50 Travel Agencies finalists in 2022, many agents were still getting back on their feet after the pandemic; business was buoyant but there was a sense of people just keeping their heads above water.
Fast forward 12 months and the nation’s best travel agencies are not only surviving, but thriving.
Almost without exception, finalists have enjoyed the most successful sales results in their business’s history, and are looking forward to an equally strong year in 2023.
Those that sowed seeds during the pandemic, by delivering extraordinary service and demonstrating incredible expertise and dedication, are now fully reaping the rewards.
And it is certainly not easy to win a place in TTG’s Top 50 list. We delve into our finalists’ customer service procedures, marketing strategy, employee welfare and commitment to responsible business like no other awards programme does.
So you can be confident that the 50 travel agencies in this Winners’ Brochure are those that have done more to work smarter, deliver better customer service and champion a fairer travel industry, than any others in the UK and Ireland.
If you book with a travel agent already, we hope you’ll enjoy learning more about what makes them tick. And if you’ve never used a travel agent – or not for some time – we invite you to give one of the nation’s best travel agencies the opportunity to wow you with their passion, dedication and expertise.
You won’t regret it.
Pippa Jacks,
Editorial director, TTG Media