How can your solo clients dodge the dreaded single supplement and which cruise lines are most accommodating to single travellers? We do some research
With river cruise operators reporting a boom in solo travellers, aided by the intimate atmosphere onboard ships averaging 150-300 guests, how can you be sure you’re hunting out the best offers for your clients? We’ve asked some key lines for their policies on single supplements and tips on clinching the sale.
Amadeus River Cruises offers selected dates at no single supplement, has single cabins available and single supplements starting from just 15% on double occupancy cabins.
Laura Wilson, head of business development for Fred. Holidays who are the GSA for Amadeus River Cruises, says: “Amadeus River Cruises offers some of the lowest single prices in the UK European river cruising market. We are the perfect choice for solo travellers with our meticulously planned itineraries, a welcoming and intimate atmosphere that makes it easy to get to know your follow travellers and excellent service from an attentive crew.”
Four of AmaWaterways’ European ships – AmaCello, AmaDante, Ama Dolce and AmaLyra – offer bespoke single occupancy staterooms with French balconies without single supplements. A 25% single supplement applies to fixed-window staterooms on European sailings plus category C staterooms on all Mekong sailings (subject to availability).
Andrea Stafford, sales director, says: “The impact of having a knowledgeable, experienced cruise manager should not be underestimated. With AmaWaterways, not only do they accompany the cruise, but the pre and post tours too. Having one key contact is reassuring for solo or nervous travellers if they are visiting a destination for the first time or don’t speak the language.”
APT and Travelmarvel offer solo deals throughout the year – Travelmarvel is offering the eight-day Reflections of the Rhine and Main from £2,195pp in August, saving £1,250 for a solo traveller.
Head of sales and business development Brad Bennetts says: “While margins may seem small initially, investing time into solo sales can yield great longer-term business for those who get it right. Travel partnerships are regularly forged on our ships, and our savviest trade partners are converting solos into profitable group bookings.”
CroisiEurope mainly waives the single supplement as a special offer on selected cruises, and works with a number of UK solo traveller specialists.
John Fair, UK sales director, says: “CroisiEurope has a commitment to the growing UK solo traveller market; we look to offer as many no single supplement cabins where we can while ensuring solo passengers dine together onboard. River cruise is perfect for solo travellers as its intimate style allows plenty of opportunity to meet new people, to enjoy the rich culture of the countries visited and to make friends for life.”
Jules Verne works with travel partners to remove the single supplement wherever possible on mixed-group tours. Currently, 10 of the operator’s river cruises have no single supplement, while a range of solo group departures – such as the Danube Waltz river cruise – cater to those who want to travel exclusively with other solo guests.
Abbey Renshaw, business development manager, says: “We have always attracted a high percentage of solo travellers – last year, 10% of our river cruise customers were travelling solo. People decide to travel solo for a number of reasons – whether it’s a desire for personal growth or because their partner and friends simply don’t want the same experiences as them.”
Pandaw offers no single supplement on a wide range of dates in all destinations and through peak months too.
Paul Mellon, business development manager for Fred Holidays, the GSA for Pandaw, says: “Pandaw is the most solo-friendly river operator in Asia. We attract a very high number of solo travellers, roughly 20-30% of guests onboard. Our expeditions attract a specific type of traveller, one looking for adventure but still in boutique comfort, rather than five-star luxury in a floating hotel. Our guests are very like-minded, and we have a great informal atmosphere onboard, not only between guests but also including our wonderful crew.”
Riverside offers 0% solo supplements across all ships in the fleet on every departure date in 2024 and 2025 in selected grades of suite – Harmony Suites on Riverside Mozart and Melody Suites on Riverside Ravel & Debussy. Early booking is recommended for Melody Suites, which are limited in numbers.
Charlie Hewitt-Davies, managing director UK, says: “With our 0% solo supplement, we attract a good number of solo guests – it can be as many as 30 on ships with a maximum capacity of 162 guests. We advise agents not to limit promoting solo travel on river cruises to ‘cruise clients’, as many of our solos enjoy different types of holidays, from walking and city breaks to gastronomy tours.”
Riviera Travel is promoting its largest-ever range of solo river cruises, with 12 dedicated itineraries on offer, up from nine. New options include a five-day Enchanting Rhine Yuletide Markets voyage, from £1,544pp based on sole occupancy. The line has also removed its single supplement across a range of 2024 Rhine and Rhone itineraries, making 533 cabins available to solo travellers at no additional cost, on select departure dates in August and October, which represents an 185% uplift in solo cabin availability.
Vicky Billing, head of trade and partnerships, says: “My advice is to highlight to clients how a river cruise seamlessly blends exploration and relaxation, mixing wonderful ports of call and in-depth shore excursions with the calmness and serenity of sailing the world’s waterways.”
Each year Tauck waives the single supplement on every Category 1 cabin onboard every riverboat, on every departure of every river cruise itinerary. On certain higher cabin categories on select departures, the single supplement is reduced by £750.
Tom Dumbrell, UK national account manager, says: “Solo passengers are cherished by Tauck, and integral to the convivial atmosphere onboard. Our riverboats carry the fewest passengers on Europe’s rivers, offering more space per guest. Our exclusive experiences, such as ‘out of hours’ visits to the Louvre and Monet’s Gardens in Giverny enable solo travellers to enjoy experiences they could not arrange on their own.”
Tui River Cruises doesn’t currently have dedicated sailings or specific solo offers available for customers. However, there are a small number of cabins dedicated for solo travellers, which tend to be popular according to the cruise line.
Mark Sage, senior commercial manager at Tui River Cruises, says: “Due to the intimacy of our ships, our friendly staff allow every single traveller to feel welcomed and comfortable, and organise solo meet-ups specifically to support solo travellers. We urge retail agents to encourage early booking for solo travellers in order to make use of the deals and trade-only discount codes available as they tend to get booked early. Solo travel is definitely a space that is growing and we continue to look at how we can evolve our offering across our fleet of ships.”
Uniworld has savings throughout the year – it is currently promoting no single supplement fees on 29 European departures between July and December, including Castles Along the Rhine, Enchanting Danube, the Douro River Valley and the Christmassy Belgium Holiday Markets cruise onboard newest Super Ship Victoria.
Angela Sloan, UK, Ireland & Europe sales director, says: “We have seen huge increases in solo travellers taking to the rivers over the last few years, with solo bookings up 30% this year on 2023. A majority of these are female solo travellers, thanks to our wide collection of 100% solo supplement-waivered itineraries, highly personalised service and range of interactive experiences, such as yoga and wellness, bike rides, painting and cookery classes.”
Single supplements are priced from 20%, depending on the season / month of the year with 30% deals offered during promotional periods such as Black Friday.
Patrick Ell, marketing & digital director, says: “At Viva Cruises’ smaller-sized ships create a welcoming environment for solo travellers by ensuring an intimate, sociable atmosphere onboard – making it easier to meet like-minded people. Additionally, we offer free sitting in our restaurants and tables of all sizes, so every guest can choose whether to sit independently or with fellow guests.”