Intrepid Travel’s industry partnerships manager Molly Cofman-Nicoresti talks about her passions of solo travel, responsible tourism and women in travel.
When Molly Cofman-Nicoresti followed her heart and went travelling round South America after graduating, she admits she was “going against the grain”.
“I had friends starting jobs in finance, other friends travelling in Asia. My parents wanted me to start a career – but I really wanted to go to Bolivia!”
Working nine months as a waitress then spending five months backpacking around the continent and fulfilling that dream was transformative for Molly. She passionately believes travelling, particularly solo travel, can teach young people to think on their feet in hairy situations and help them manage a budget. “Solo travel is when you truly find out who you are,” she says.
Returning home when her budget ran out, she applied for a business development executive role at Latin Routes, which was launching to the trade at the time.
This big break “was a baptism of fire”, Molly explains. “It’s hard being the ‘new’ person when you’re up against people who’ve been in a close-knit industry for years. Agents didn’t know me, they didn’t know the tour operator and they didn’t sell much South America.”
But Molly’s perseverance and passion paid off, thanks to her focus on training and determination to overcome barriers to selling the region. “I wanted to get agents to the point where they would feel comfortable recommending the Pantanal to clients who’d just returned from an African safari,” she says.
But the feeling of hitting the career jackpot was snatched away when Covid struck and Molly was made redundant, like so many in the industry. “It was a huge curveball,” she says. “Any other time, you might think you could go to a different travel company, but the whole industry was on its knees.”
A job with Birmingham City Council’s anti-social behaviour team furnished Molly with enough “crazy stories to be an EastEnders scriptwriter” before she moved to Bristol mid-lockdown and spent six months working in recruitment. “I didn’t love it, but it was good experience. It made me realise that I had to find a way back to travel.”
The chance came with Travel Local, a DMC connecting travellers with local experts. She was swiftly promoted to marketing executive and this is when Molly formed a deep interest in responsible travel, as the company re-examined everything it could be doing around sustainability and ethics, and signed the Glasgow Declaration.
Travel Local was also merging with Berlin-based TripMe, and Molly was tasked with consolidating their marketing strategies and combining both websites.
She spent a summer working in TripMe’s English-speaking office in Berlin and took a deep dive into language with a responsible writing course. She created ethical guidelines to be used for marketing communications, which included avoiding colonial-type words and favouring visual content from local producers. “Every department can do their bit for sustainability and responsible travel,” she notes.
Landing a job at Intrepid in October 2022 as industry partnerships manager brought a move to London, where she has helped grow key accounts. “We hit our target every month last year as a trade team,” she says. The role has also given her the chance to merge her passions.
In Bristol, she volunteered with Bridges for Communities, befriending the refugee family of an Afghan translator for the British Army, in particular bonding with his wife over cooking. This spurred Molly on to become involved with Women In Travel, and use women-led tours of London’s Ethiopian and Indian communities as immersive training tools for agents to learn about Intrepid’s tours.
Musing on future ambitions, Molly laughs: “In five years’ time, maybe I’ll be in Australia, maybe Peru, who knows.”
But make no mistake, wherever she is, Molly will be working hard to make travel as positive a force as it can be.
Read in-depth interviews with CheerTravel's Stephanie Needley; Tui UK's Molly Attwell; Travel Counsellors' Jack Prescott; Virgin Voyages' Jack Atherton; Newcastle International Airport's Tom Spencer; Cruise.co.uk's Amar Bains; Goodlife Florida Villa's Morgan Hartley and Finn Partners' Ashleigh St Hill.