ACS teams up with author James Wallman for jet session for agents

Author, futurist and experience expert James Wallman is teaming up with Air Charter Service to host a private jet “itinerary masterclass” for luxury agents.

Wallman is the author of Time And How To Spend It, and during the online session will share his insight on how agents can rethink the way they design clients’ itineraries to offer them an even better experience and incorporate private jet travel.

Called The Science of Experience Planning: A Travel Itinerary Masterclass, the session has been arranged by the aircraft charter specialist for Thursday 10 June at 3pm.

As part of the session, Wallman will take agents through his STORIES framework from the book, demonstrating how these theories can be applied to designing luxury travel experiences, particularly with the added layer of travel made more seamless by private aviation.

“After more than a year of travel restrictions, travel agents will leave our session having picked up invaluable tools to help them design exceptional experiences for their clients, only made possible by private aviation,” said Wallman. “These experiences will not only mean clients can take a break from their norm, but will help them embark on a life-affirming journey that provides them with show-stopping memories and stories.”

Wallman and ACS have also created private jet travel experiences based on the author’s theories that are set to launch this summer.

The event will end with a Q&A with Wallman and ACS, which also recently appointed Ben Stevenson as chief executive for ACS Travel & Concierge, with an enhanced focus on agent engagement.

“The theories in Time And How To Spend It and the benefits of private aviation complement each other so well that we believe this to be a particularly exciting partnership,” said Stevenson. “By removing the limitations of scheduled service, we have been able to use his research-based approach to design unique and unparalleled private travel experiences that travellers and travel agents are craving in a post-pandemic world.”

Wallman’s firm The Future is Here has advised clients including KPMG, HSBC, Avis, VISA, IDEO, and Facebook on future strategy, and he is also the founder of the World Experience Organization and author of Stuffocation. Agents interested in attending should reserve their place online.