British Airways merges double-daily Heathrow-Hong Kong service
James ChappleBritish Airways has temporarily cut capacity on its Heathrow-Hong Kong route owing to the ongoing Covid-19 coronavirus outbreak in neighbouring China.
A BA spokesperson confirmed to TTG the carrier has merged its double-daily Hong Kong service “to match demand”. The change, effective from Thursday (13 February), will be kept under review.
Affected customers will be rebooked onto the operational service. BA said with its existing inbound flights scheduled within 15 minutes of each other and outbound two-and-a-half hours apart, it didn’t anticipate any significant impact on its customers’ travel plans.
Customers will be able to take a refund or rebook to a late date, if necessary.
“To match demand, we are merging our two daily services to and from Hong Kong from February 13 2020,” said BA.
“We are contacting affected customers about the very slight timing change. They still have the option to take a full refund or rebook to a later date. We will continue to monitor the situation closely.”
It comes after BA suspended its Heathrow-Beijing and Heathrow-Shanghai services until 1 April, again, owing to coronavirus.
Virgin Atlantic, meanwhile, has suspended its Heathrow-Shanghai until 28 March.
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