The failure of Cuba specialist, Captivating Cuba, must serve as a call to government to recognise the economic contribution of the UK’s outbound tour operator community – and then properly support them, Aito has said.
Chair Chris Rowles has called on ministers to ensure specialist tour operators are given the support they need at times of crisis, and do their best to create the best possible operating climate.
"The loss of Captivating Cuba is of course hugely regrettable," he said. "This is a call to government to recognise UK outbound tour operators and the value brought to the UK economy.
"We therefore ask the government to ensure that our views are heard when considering regulatory changes or financial support to the industry, to ensure we go from strength to strength."
Rowles also stressed Aito was on hand to help and support Captivating Cuba’s employees through the difficult period. "In the meantime, we wish Captivating Cuba and all the team there the very best at this hugely difficult time in helping their customers," he added. "The Aito team is here to help if help is needed.”
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