EasyJet holidays enlists help of Travel Solutions Network to meet booking demand
Harry KembleEasyJet holidays has partnered with Travel Solutions Network (TSN) to offer increased booking support to customers, creating new earning opportunities for TSN agents.
TSN was set up during the pandemic with the aim of tempting back established travel professionals who had left the industry due to the Covid crisis.
It gives experienced agents the tools to run their own homeworking business, which they can supplement by providing overflow call centre support to help firms, such as easyJet holidays, keep up with booking demand.
EasyJet holidays’ head of partnerships Roy Stratford said: "We’re pleased to be partnering with TSN to offer even more booking support to our customers who call us to help them find their perfect package holiday.”
Lindsey Winterburn, TSN co-founder and chief operating officer, said: “Our virtual contact centre team enjoy the flexibility of tailoring their work hours around both their own personal circumstances and the business demands from the comfort of their home.
“Through proactive scheduling based on anticipated demand, we minimise resource wastage and can extend cost-effective, risk-free solutions to our valued partners.”
TSN will recruit travel agents to deliver easyJet holidays’ virtual call centre, which it said eliminates “unnecessary overhead expenses during low-demand periods”.
TSN added its agents would be remunerated through commission, rather than being paid an hourly wage, and there was no cap on earnings.
Winterburn added: “Good sellers will always be attracted to uncapped commissions and high volumes of quality leads from the easyJet holidays website.
“This proposition becomes even more attractive when coupled with the freedom to work remotely and customise their work hours.”
The pre-Christmas period represented “an opportune window” to recruit staff, Winterburn added.
“Joining TSN offers sales agents the attractive opportunity of high-volume upfront commissions on easyJet holidays’ virtual call centre bookings,” she concluded.
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