Gray Dawes Travel has expanded into North America with the appointments of a new chair and chief customer officer.
Michel Botbol has joined the company as chair of the board North America from Frosch, and Take Two Travel Solution’s Carolann Martini has taken the role of chief customer officer, based in New York.
The expansion comes following the travel management company’s (TMC) entrance into Australia last month with the acquisition of MP Travel in Sydney, Brisbane and Melbourne.
The launch of Gray Dawes Travel in the US will help the brand enhance its services to existing international clients as well as opening new global markets.
Suzanne Horner, Gray Dawes Group chief executive, said: "Our expansion represents the next step in our global growth plan and closes the circle on our unique service delivery strategy.
"Out of hours, for example, is simply no longer a thing for Gray Dawes; we are now always on – there for our clients, where they need us, when they need us."
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