'Increasing threat' of fraudulent airline websites prompts TTNG to take action
Harry KembleThe Travel Network Group (TTNG) has taken steps to protect its members and their customers from the “increasing threat” of fraudulent airline websites.
In an advisory note sent on Wednesday (5 June), TTNG explained how to members how to identify and avoid scams after at least two ran into problems.
The advisory note contained details about verifying website URLs, using secure connections, using trusted sources, avoiding clicking on email links, updating passwords, using multi-factor authentication and updating security software.
TTNG said such scams “not only lead to financial loss but also erode consumer confidence in the travel industry”.
The consortium is currently working with anti-fraud group Profit to understand whether the recent issues members have encountered are industry wide.
TTNG chief executive Gary Lewis said: “Protecting our members and their customers is our top priority.
“The rise in fraudulent airline websites poses a significant threat, and it is imperative that we take immediate action.
“We are working with Profit on understanding if this issue is industry wide and until we get their update, we wanted to provide our members with the tools they need to stay vigilant and safeguard their business operations.”
TTNG members have been encouraged to report any suspicious websites they encounter to head office and reach out for additional support, the group added.
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Harry Kemble
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TTG Media Limited.
Place of registration: England and Wales.
Company number 08723341.
Registered address: 2-6 Boundary Row, London, SE1 8HP
