Ryanair unveils voice controlled booking and additional seats

The announcement was made as part of Year 4 of the airline’s “Always Getting Better” customer service programme.

Ryanair also announced it had chosen Zodiac to provide new slimline seats on its Boeing 737 MAX aircraft, which will be delivered in spring 2019, and which have more space (more legroom and overhead lockers) due to Boeing’s redesign of the aircraft to remove the rear galley and relocate toilets.

This changes will allow for an additional eight seats per aircraft and a roomier 31 inch seat pitch. Ryanair claims this offers “more legroom than British Airways and Lufthansa economy seats”.

Ryanair also celebrated carrying its one billionth passenger since its first flight took off from Waterford to Gatwick, in July 1985.

To celebrate its latest AGB improvements, and carrying one billion customers, Ryanair has launched a seat sale with 20% off fares on one millions seats for travel in November and December, which must be booked on www.ryanair.com by midnight today (Wednesday).

In London, Ryanair chief marketing officer, Kenny Jacobs said: “From today, Alexa voice recognition is available on Ryanair.com, allowing customers to search for flights and hotels, or check on the status of their flights, all through voice recognition technology.”