Woman ‘operating as a travel agent’ arrested on suspicion of fraud

InteleTravel confirmed to TTG it had terminated its relationship with one of its agents. "We are taking the matter very seriously," said a spokesperson. "We have alerted all the relevant authorities, including industry organisations, and are working closely with them.

"InteleTravel is in constant communication with all affected customers. We are unable to provide any further information at this time due to the nature of the ongoing investigations. InteleTravel has robust anti-fraud measures and a commitment to working with industry peers to eradicate fraud."

Abta told TTG it had been contacted by InteleTravel in relation to a number of bookings made with one of its agents.

The BBC reports more than 30 people have banded together to share their experiences using the agent via a Facebook group. They allege being left out of pocket after the agent failed to make the necessary flight and hotel bookings and payments.