New Blue Diamond app enhances the guest experience

This multi-property technology allows guests to manage their stay at the touch of a button. From making dinner reservations in advance, ordering room service, monitoring the entertainment calendar and even making spa or activity bookings, this app brings peace of mind and takes the hassle out of holidaying. Guests can even chat directly to the guest services team whilst on the go. 

The newly developed apps reflect the Blue Diamond commitment to innovation and guest satisfaction. And perhaps the apps’ biggest benefit is its “Hassle Free Reservation Dining” option, which allows guest to make live dinner reservations at their favourite restaurants, and at their preferred times, at the touch of a button. And whilst guests can continue to dine without a reservation by waiting for a table, the app brings a level of self-management and organisation to a stay at these resorts. Diamond Club™ and Star Class™ guest reservations will be treated as priority and, in addition to this, reservations can still be requested directly to their butlers under the concept “Butler Managed Priority Dining". 

As well as practical functionality that helps guests organise their stay, the app also provides access to special offers and exclusive deals, offers an interactive map with geolocation to help guests navigate the resort effortlessly from arrival, and provides further comprehensive information about the hotel, including schedules, activities, gift shops, restaurant and bar hours, and more. 

For more information visit RoyaltonResorts.com and PlanetHollywoodHotels.com.