Perfect Weddings Abroad

Perfect Weddings Abroad
One of TTG’s Top 50 Travel Agencies 2020

As the name suggests, this specialist agency’s bread and butter is weddings, which make up 90% of the total business. Honeymoons and anniversary trips make up the other 10%. The team of 12 boasts superlative expert knowledge, attending supplier fam trips each year and taking regular online training. In the past year, this Birmingham-based agency has also ramped up its knowledge and bookings of Asian weddings, with one of the team’s homeworkers specialising in the subject.

The in-house concierge team regularly arranges special requests for clients, as well as liaising with the hotel’s wedding planners and in-resort coordinators to ensure couples have the perfect day.

In the past year, its full celebration packages for groups of 20 have done particularly well, offering everything from hair and make-up to a cocktail reception, DJ and covering legal fees for the wedding.

Clients deal with the same agency member throughout the journey, and receive a confirmation pack filled with fizz, chocolates, confetti and ribbon.

Online, clients can log in to their Wedding Profile, which includes a gift list, check list and the option to speak to a wedding coordinator. Clients love the option to upload pictures of decorations, flowers or themes they like, which can be shared with the hotel. In the past year, the profile has been updated so that clients can send out “save the date” emails to their guests.

Going above and beyond is a matter of course for this agency. When one couple was booked on Thomas Cook flights to Santorini for their wedding, the team worked tirelessly to arrange new flights for them when the tour operator collapsed last September, liaising with the hotel and guests to change the wedding date and to extend the couple’s stay free of charge.

The team encourages happy customers to send in photos of their big day, which are uploaded to the website and on social media.

Last year, the agency began utilising its expertise to help other members of its consortium (Hays Travel) and ex-Thomas Cook stores to plan weddings for clients, offering support as well as commissionable rates. The agency hopes this tour operation element of the business will continue to grow in 2020. A regular on the wedding show scene, this agency’s knowledge has become renowned, so much so that members of staff now regularly offer expert commentary on weddings and travel-related issues on the radio and TV.

perfectweddingsabroad.co.uk