Top Wales Agency 2023 - La Vida Travel, Newport

Top Agency in Wales 2023
La Vida Travel, Newport  

The “all for one, one for all” spirit at Newport’s La Vida Travel is evident the moment you walk through the front door – there’s a real buzz about this business.

Tucked away in a residential part of the city, Karen Marin Reyes and her team – marshalled by manager Lisa Miles – have created a beautiful oasis of calm where clients can kick back and relax as they discuss their dream holidays.

Once you’re inside, this modern agency looks a picture, comfortably furnished with plenty of desks (and a well-stocked drinks fridge!).

It’s also now more luxurious than ever with a new VIP client lounge complete with a big screen where the team can host private appointments and really bring clients’ travel plans to life.

Heading into their 10th anniversary year, the La Vida team really are at the top of their game; friendly, welcoming and accommodating. It’s easy to see why more than 90% of clients book again and recommend La Vida to friends and family.

New-ish starters Vito and Emilia are La Vida’s Aussie experts, while Sarah is the team’s Florida whizz – but their collective expertise spans everything from cruising and city breaks to safaris. They’re always topping up their learning, too, by linking up with some of the UK’s biggest travel firms to experience the travel they sell first-hand.

Last year, they helped a number of clients experience Welsh football history by arranging travel and tickets for the Fifa World Cup in Qatar – sending them drinks hampers after Wales were sadly eliminated to enjoy at home for the rest of the tournament.

You might also have noticed La Vida on social after they focused on growing their Facebook and Instagram followings – head over for daily updates, deals and inspirational content!

lavidatravel.co.uk