Carrier launches series of destination training webinars

The luxury tour operator launched the webinars to provide a detailed overview of its most sought-after tailor-made touring destinations. They are open to existing agent partners and agents who are new to the brand. 

Head of sales Rick Milne said: "The sessions have been put together to showcase our breadth of product, and to highlight how Carrier differs from our competitors in terms of experiences. They are not designed to be deep dives into the destination and they’re certainly not flat PowerPoint presentations, instead the webinars will be more emotive, and will take a conversational approach with those attending.”

He said the team will “focus less on specific product information and more on storytelling, offering nuggets of useful information to help elevate bookings.” They will also focus on how Carrier’s travel experts manage enquiries and how agents can benefit from Carrier’s relationships with its suppliers. “Ensuring their clients are particularly well taken care of and that their travel experiences go truly above and beyond the ordinary,” Milne added.