Intrepid Travel achieves first-ever Which? endorsement

Intrepid Travel, a global leader in responsible travel, has been endorsed as a Which? Recommended Provider for Escorted Tours, December 2024 for the first time.    

Overall, Which? described Intrepid as an “excellent option for your next adventurous trip” that can take travellers to “some of the least explored parts of the world.” Additionally, Which? recommended that customers should “definitely” book a holiday with Intrepid.

Out of five possible stars, Intrepid scored four in customer service, description matches reality, escorted tour overall, organisation and value for money categories, and three stars in accommodation and food and drink. 

Customers praised the "perfectly timed transfers," "thoughtfully curated itineraries," and the expertise of Intrepid’s guides.   

Intrepid partners, Trailfinders and Travel Counsellors performed strongly too. Trailfinders emerged as one of the UK’s best holiday providers, with five stars for customer service and organisation, while ranking highest in five of 10-holiday categories. Meanwhile, Travel Counsellors was praised for its five-star rating for customer service and depth of knowledge and experience. 

Morwenna Francis, Head of Marketing UK & Europe at Intrepid, said: “Being recognised by Which? is an incredible honour and a testament to the dedication of our team and the trust of our customers. The endorsement reflects our unwavering commitment to delivering expectational travel experiences that prioritise, quality, safety and authenticity.”   

Joanna Reeve, Head of Business Development and Partnerships, EMEA at Intrepid, commented: “At Intrepid Travel, we believe in creating adventures that not only inspire but also leave a positive impact on the world. This recognition reinforces our position as a trusted leader in the travel industry and motivates us to continue raising the bar for sustainable, immersive and unforgettable journeys.”