TProfile is to offer Traveltek customers dynamic travel CRM and documentation software after the companies signed a partnership deal.
The agreement will see an initial proof of concept with further planned synchronisation between the two systems in the new year.
Both organisations will deliver an enhanced suite of tools that will empower travel businesses to thrive.
By integrating Traveltek’s booking platform with TProfile’s personalised CRM and marketing automation capabilities, travel agents and tour operators can enjoy:
• Streamlined Operations: to reduce the amount of duplicate entries that travel agents currently have to make, reducing admin error and driving efficiency.
• Personalised Experiences: Utilising the ability to create personalised and bespoke itineraries which can be synced with Traveltek’s suite of products.
• Enhanced Growth Opportunities: to give travel agents, a wider set of market leading tools, meaning less admin and more time to sell. Together, we’re committed to revolutionizing how the travel industry operates and enabling businesses to provide unforgettable journeys for their customers. A number of pilot customers are keen to get going and demand for this collaboration has been strong.
Cressida Sergeant, Traveltek chief commercial officer, said: “We were really impressed with the level of quality in TProfile’s product, but also the attitude and commitment of the team. The overwhelming reason for this strategic tie up though is customer demand, and we are excited to see this partnership come to fruition”
Tony Evans, TProfile chief executive, said: “This is an excellent partnership for TProfile and I want to thank the team at Traveltek for making it happen. We are totally committed to delivering advanced solutions and workflow efficiencies and, given the existing mutual customers and potential new opportunities, a strategic tie up with Traveltek is both logical and exciting.
"Both development teams have been working meticulously during this first phase to deliver seamless integration and data synchronisation between the two systems, and we look forward to delivering immediate improvements in our mutual customers’ business workflow and customer service delivery.”
This content is not produced by TTG Media. It is uploaded directly by travel industry suppliers. Are you a travel PR?