Care service seeks agents to assist with special needs bookings

Altogether Travel offers a team of support companions to accompany customers, giving them the freedom to enjoy holidaying – something they may have thought wasn’t possible due to their age, disability or health problems.

The company currently books travel on behalf of its customers as well as offering its care services on trips booked by agents.

Altogether, which was founded in 2011 by care professional Stephen Chalmers, celebrated its fifth-year trading anniversary last week and has a team of 21 companions nationwide.

Chalmers told TTG the business was now looking to secure investment, which he said would in turn allow it to work with more agent partners and market its services more widely.

“Starting Altogether was a real lightbulb moment,” he told TTG. “So many people can’t just enjoy holidays that others take for granted because they can’t get the support they need.

“At the moment, we’re turning down business because we don’t have the resources to help everyone, so that’s why we are looking to take things to the next level next year.”

Chalmers described how some agents Altogether works with had previously had to turn away bookings because they did not have the capabilities to cater for customers with special needs.

“Going on holiday is such as an important part of life,” he added. “We’ve helped some people who haven’t been away for 10 or 15 years.

“I’d imagine every agent would know a person with needs that we could help so what we can offer is good for everyone. We just want the trade to know we’re here.”