Adventure and solo travel specialist Flash Pack has relaunched a year after the business was placed in administration owing to the Covid-19 crisis.
In a statement issued to customers, co-founders Radha Vyas and Lee Thompson confirmed the business had reopened with a new selection of group tours.
"It’s been exactly one year since we lost the old Flash Pack to Covid-19," they said, "when we entered into administration following a period that can only be described as utter chaos.
"Fortunately, we were the highest bidders on buying back the business assets and able to start a brand new business under the same brand – the new Flash Pack you see today. Since then, we’ve had 12 months to reflect and try to make amends."
Vyas and Thompson said they have spent the past year helping 95% of previous customers claim refunds, while also raising enough investment for the new business to survive any future waves of Covid and to bring the balance sheet back to pre-pandemic levels.
The firm will now operate using a trust bank account and stripped back its 74 tour offerings to just 16 in a bid to improve and maintain quality.
A number of staff members from the previous Flash Pack team have also re-joined, after they were made redundant by the company last year.
"Our community is paramount, it’s why we exist," Vyas and Thompson added.
"It’s why we’re still the only travel company to obsess over group dynamics. The drive behind ambitions like including our community in important business decisions.
"The motivation to bake it into our very DNA, into everything we do. But if there’s one single, biggest lesson the pandemic and all of your emails, comments and calls have reaffirmed, it’s that Flash Pack must continue to bring people together."
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