In TTG: TTNG boss slams 'unacceptable' 2022 refund date; agents' destination dreams

Headlines in today’s edition include ‘TTNG boss vows to pull up operators over refund delays’; ‘Dnata chief: we’ll change crisis plans’; and ‘Health measures key to aviation’s recovery’.

You can also read write-ups on last week’s HR and staffing-focused Business Support Live panel and business travel-themed Agent Matters.

And you can catch up with Peakes Travel Elite’s Claire Moore’s weekly agent diary, too.

We’re pleased this week to bring you eight agents’ destination dreams for when the crisis is over.

Features include segmenting your database and tips for a good night’s sleep during these stressful times. A commercial property expert also gives advice for agents who are renting their premises.

The issue concludes with One Last Thing. This week, Tour America’s Mary McKenna discusses why Ireland’s government is "getting it right".

You can also read Pippa Jacks’ editor’s letter, detailing what’s in store from TTG’s free Digital Destinations Festival this week.

A digital version of TTG magazine comes out at 8am on Mondays, on ttgmedia.com