ao link

 

Step 1
Barcelona is famed for its architecture and the work of Gaudi (Credit: iStock)

The assembly told TTG it was concerned about "the constant worsening of residents' living conditions" for the benefit of the city's transient population.

 

However, its activists aren't calling for tourist numbers to be capped, stressing the issues are more nuanced than just saying who can and can't come to the city.

 

"It’s about not using public money to fund tourism and about making the industry pay for all the public services it exploits – public transport, health, safety."

 

‘Beholden on us’

So what can agents, operators and the wider travel trade here in the UK do to ease the situation? One option is to help clients make more responsible travel choices when heading to destinations like Barcelona.

 

"We encourage everyone we send to interact as much as possible with local people and businesses, whether that's having a local guide for a day or dining at restaurants off the beaten track,” Kirker Holidays marketing manager Patrick Millar told TTG.

 

"It’s about being sensitive, maybe visiting outside of the normal peak season. Not only is it beneficial for the destination, it’s actually beneficial for travellers – it’s a virtuous cycle.”

 

Millar said it was the trade's responsibility to educate customers. "We know the destinations, the challenges they face and what they need from tourism,” he continued. “It’s beholden on us to help people to make the right choices for them.”

Step 2

Murray Travel's Carla Murdoch is one of TTG's Sustainable Travel Ambassadors. She says as a year-round destination, Barcelona is better enjoyed during off peak periods when the city is quieter. "Getting a local guide for a walking tour away from the usual areas is a great way to discover hidden gems and local neighbourhoods – and the food is more authentic," she advises.

Step 3

Liam Caffrey from Birkenhead agency Perfect Getaways is another of TTG's Sustainable Travel Ambassadors. His advice to clients is to take day trips to nearby towns and spend time taking in the city's parks and green spaces. "Barcelona is a very walkable place and so I strongly advise customers to walk around and go to parks like Montjuic or Guell as they don’t cost the environment anything."

Med-focused tour operator Typically Holidays, meanwhile, focuses on promoting small, family-run hotels and businesses. “When you go to a hotel with 500 rooms, you don’t get the authentic feel you get going to a family-run hotel that has 45 rooms," managing director Daniele Broccoli told TTG. "By day two, the hotelier knows your face – it’s more authentic."


Broccoli added there were family-run properties in the centre of Barcelona, not just in the suburbs. “There are still a lot of authentic properties in the centre of these cities,” he said. “If you look at our [Barcelona] brochure, they’re all small, family-run hotels.”


With Barcelona riding a wave of popularity, it's hard to envisage tourists shunning the city any time soon. But there's no doubt a better balance can be struck between the city's desire to remain attractive to visitors and the needs of residents – one that sees agents help by encouraging their clients to do their bit to ensure tourism remains a force for good.

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Ilaria Grasso Macola

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