Jack Wornham has joined SPL Villas as Sales & Operations Team Leader, with responsibility for optimising its sales, reservations and operations.
Wornham brings 10 years of travel industry experience, gained at a variety of well-known brands including Classic Collection, Luxtripper and LoveHolidays.
With ownership of the entire client journey from lead conversion to post-arrival administration, Jack will make an important contribution to the continued growth of SPL Villas, leading and motivating its sales team as it seeks to maximise growing demand for villa-only and packaged villa holidays from both SPL Villas’ trade and direct customers. He will report into SPL Villas’ Managing Director, Edward Frampton-Fell.
Jack commented: “SPL Villas shares my belief that excellent customer service is the key to success and I’m looking forward to working with the team there to ensure we’re maintaining our reputation for delivering best-in-class standards for everyone who books with us. Alongside that, I’ll be working hard with our sales team to ensure that every inquiry - whether one of the growing number we receive from travel agent partners, or directly via our website or call centre - is converted quickly, professionally and at the best possible value to the customer.”
Edward Frampton-Fell, SPL Villas Managing Director said, “We’re really happy to welcome Jack to the SPL Villas team. I’m looking forward to collaborating with him to build on the momentum we’ve established in 2024 following our brand refresh, technology upgrade, and our decision to work even more closely with travel agents - bookings from whom have grown by 70% this year. I’m confident that his blend of experience, expertise and enthusiasm will be of huge benefit to us in 2025 - which, based on current levels of inquiry - promises to be a bumper year.”
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