Zenmer launches Zenia, the multi-lingual AI travel assistant

Travel technology company Zenmer, today announced the launch of Zenia, the powerful multi-lingual Gen AI travel assistant that is set to be a game changer for business travel.

Built on the foundations of latest advancements in the LLM (large language model) ecosystem, Zenia uses natural language to search, send quotes and make bookings for business travellers and agents. The AI product is embedded into Zenmer’s core products such as the Online Booking Tool (OBT), Agent Desktop, and the Mid-office system, providing a seamless addition to its existing travel management processes and tools.

Zenia supercharges travel advisors by making them productive, knowledgeable and highly personalised, with an in-depth understanding of travel destinations and client preferences. The product utilizes the new-age LLM capabilities that understands and responds in several languages.

“Zenia takes business travel to a new level of sophistication and efficiency” said Nikunj Agrawal, CEO of Zenmer. “By understanding the pain points of business travel searches and booking processes we have created an AI travel assistant that delivers a personalised and enhanced experience that makes the current booking tools feel obsolete already."