Travel's drinking problem and why it should normalise moderation

During the webinar, attendees answered revealing polls that showed nearly nine in 10 (88%) believed there was still pressure for travel professionals to drink at industry events, while almost seven in 10 had themselves had the unpleasant experience of disciplining a member of staff for drinking too much at a work function. 

According to Naru, the poll’s results “don’t come as a surprise” as travel is a very vivacious sector to work in, with a lot of events abroad.

“The people working in the industry are nice and social people, they want to have a good time,” she said. 

The panel did concede they had noticed that younger staff members feel less inclined to drink during work functions. “The younger you are the less inclined you are [to drink],” Lindsay Garvey-Jones, national retail manager at Holiday Extras, commented. “When I started in travel it was all about the booze.”

NHS data has shown that in 2021, 38% of English 16-24-year-olds didn’t drink alcohol, compared to 19% a decade earlier. Meanwhile 21% of those aged between 25 and 34 were teetotal – 5% up on 2011 levels.

“I certainly see it with the younger crowds coming through [the industry],” added Steiner. “There are definitely fewer issues about conforming.”

But noting the concerning poll result that 69% of the panel had found themselves in the position of reprimanding a team member for excessive alcohol consumption at a work event, Kolosinska said: “You do warn staff, you do tell them they’re there to represent the company but there were times where they had to be told off because of their excessive drinking.”

To avoid unpleasant situations and possible conduct issues, Naru has urged professionals in more senior or management positions to give their staff proper guidance, reminding them that conferences or awards ceremonies are not a holiday but an extension of the workplace, adding they should meanwhile be leading by example.

Steiner has also reminded employers they could get into trouble legally if something were to happen to an employee who got intoxicated at a work function. 

“It doesn’t matter if it’s happening after the event, you still have a duty of care for the safety of that person, based on the fact that you have provided them the opportunity to drink,” she added.