Carrier takes on new head of trade partnerships

Strategic changes to the luxury operator’s leadership team also include Carrier’s head of sales Rick Milne taking on a broader role as sales and commercial director, also a newly-created position in the business.

Carrier’s managing director Natasha Towey said: “While Rick will continue to manage our highly valued strategic partnerships and oversee our trade channel, our B2B strategy and agent partners could not be in better hands with Lee, and I’m thrilled to welcome him to our leadership team.”

“Lee has been a strategic consultant for us for the last three years, but from day one he quickly became a much-loved part of our family,” she added “Along with the rest of our agency sales team, he has been pivotal in helping us grow trade sales to record breaking levels.”

Marshall has more than 30 years’ experience in luxury tour operating within the senior management teams of Thomas Cook Signature, Gold Medal Travel group and ITC Luxury Travel.

He said: “In 2019, I took a sabbatical to recalibrate my home and work-life balance; something that’s incredibly important to me. But since January 2021, I have worked quietly alongside Rick and Carrier’s agency sales team on helping refine, define and deliver an already exceptional trade strategy.”

“I’ve thoroughly enjoyed helping Carrier grow their trade business, through my own established personal network and supporting the team to deliver a calendar of elevated agent events, including the overseeing of this year’s A-List Awards, hosted at BAFTA Piccadilly,” he added. “I feel privileged to have been invited to join the senior team at Carrier. For me, it feels like the last 30 years have been leading up to this moment.”