Hays Travel to relocate ‘high performing’ Romsey branch to larger site
James ChappleHays Travel’s TTG Top 50 chasing Romsey branch in Hampshire is poised to move into new, larger premises to capitalise on the team’s strong relationship with the shop’s new and existing customers.
The team at the "high performing" market town agency, which is in the running for Top 50 Travel Agencies 2024 by TTG in the South East region, will relocate to their new corner site on Tuesday (20 February) where they will start trading on Thursday (22 February).
Branch manager Natasha Elliot said the new premises would make the store more accessible and visible.
“Romsey is a town where a lot of people know each other and, alongside our marketing, word-of-mouth recommendations are our main source of exposure," she said. "Maintaining our excellent service but in a newer, bigger site gives us confidence that our community relations will flourish even more than before."
The Romsey store generated 30% of its revenue from new customers last year, which Hays said underlined its ability to draw in new-to-Hays clients.
Jane Schumm, Hays Travel retail director, added: “The capacity of the old Romsey branch didn’t suit the store’s needs and its growing customer base. We have been holding out for a bigger and newer building to maximise the branch’s potential and create a more comfortable environment for colleagues.
"2024 is set to be an exciting year, with the store on track to achieve a considerable percentage increase in sales and, of course, the upcoming TTG [Top 50] awards – a nomination made possible by Romsey’s talented and hardworking staff, and which we are all very grateful for. We are thrilled to start this new chapter in a new building and wish Romsey colleagues every success."
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Place of registration: England and Wales.
Company number 08723341.
Registered address: 6th Floor, 2 London Wall Place, London EC2Y 5AU
