Tom Spencer is aviation development executive for Newcastle International Airport and a member of TTG’s current cohort of Tomorrow’s Travel Leaders – he shares his story with us
When Tom Spencer was job hunting in the middle of the pandemic, he had enough faith in his chosen career to hold out for the perfect role.
With the travel industry in a challenging state thanks to the impacts of Covid, it would have been understandable had he sought a different career path when he graduated from Northumbria University, with job prospects in aviation limited at best.
But the year he spent as an aviation development intern at Liverpool John Lennon Airport had made its mark on Tom: “Early on in the pandemic I spent six months driving a delivery van for Argos to keep me afloat, but I couldn’t imagine changing my career choice at that point and was determined to wait for the right role”.
Tom caught the travel bug early on in his life, and once this was paired with his interest for business management in school and college, it inspired him to study for a business with tourism management degree at Northumbria University in Newcastle. Growing up in North Yorkshire, he says Newcastle was somewhere that had always appealed to him: "It’s a cool and vibrant city full of friendly people, and certainly somewhere I’m now pleased to call home.”
In 2018, as part of his degree, Tom then moved away from Newcastle to undertake a 12-month placement year at Liverpool John Lennon Airport, working in the aviation development team to help the airport secure more flights.
“It was something I really enjoyed doing and brought a certain level of excitement with it. To think I was influencing peoples’ future travel plans, whether that be for holidays, work, or to visit friends and family, was something I took pride in.”
Tom subsequently returned to Northumbria to finish his studies, before his first graduate opportunity in aviation development came at Doncaster Sheffield Airport in February 2021. He did eventually leave prior to the troubled airport’s closure, but is now back in the north-east in the role of aviation development executive at Newcastle International Airport, which he says “felt like a homecoming of sorts, back to the city where everything started. It’s great to be working for a prestigious airport and in a region that is on the up”.
Tom now helps manage the relationship between the airport and its 16 passenger airline partners, which serve over 80 destinations direct from Newcastle, with the goal to increase flights and provide more choice for customers travelling in and out of the north-east. “There are some important unserved and underserved destinations which we are targeting for growth. It’s my job to undertake this market research for the airport and help present viable propositions to both current and prospective airline partners,” he explains.
But with so many external stakeholders involved, Tom stresses that route development isn’t as simple as some people may think. “It can take a number of years for a route to come to fruition. Even when an airline understands the demand for a new route, they then need to have all the resources to be able to operate those flights, such as an available aircraft, crew and airport slots.” But despite these barriers, Tom has helped Newcastle succeed in gaining additional flights, with growth from KLM, Tui, Jet2.com, Aegean and SunExpress all in the pipeline for 2024 and beyond.
Seeing these new flights take off is always the most rewarding part of the job Tom says, but the hard work doesn’t stop there as he and the Newcastle Airport team look to make the routes sustainable for the years to come. “It’s a really exciting role where no day is the same. There’s always so much going on, but I wouldn’t have it any other way!”
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