Travel Counsellors offers agents live hotel booking capability

The addition means agents can access special offers and live rates, see real time availability and make bespoke itineraries.

The latest development follows partnerships with channel managers including IBS and Sabre’s SynXis. One immediate benefit is a direct connection with Palace Resorts Mexico and Jamaica, a key Travel Counsellors’ partner.

Travel Counsellors said the initiative was “part of a multi-million-pound, ongoing investment in Phenix”.

Simon Ward, director of supplier partner connectivity, said, “By staying closely connected to hotel products and availability, our business owners can deliver a highly tailored experience, meeting and exceeding the demands of our premium leisure customers. 

We’re delighted to partner with Palace Resorts Mexico and Jamaica as one of the first hotel groups to integrate with Phenix, and we look forward to welcoming additional hotel brands to this growing network.”

Travel Counsellors said more premium leisure hotel partners were being sought.

Gloucester-based Travel Counsellor Emily Bell said: “As we head to the end of the year and into the busy peaks season, being able to view live availability will be a real advantage, enabling me to turnaround complex travel itineraries efficiently and focus on the little details that make a trip so special and more than memorable.”